The purpose of surveillance visits is for the certification body to find out whether your management system really works in everyday operations, or not. It will focus on things that the certification audit wasn’t able to check: for instance, whether all the incidents are recorded, whether all the measurements are made, whether all corrective and preventive actions are properly recorded and implemented, whether the top management really supports and cares about the system, etc.
Benefits of Contracting for External Audits
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